ARKANSAS CHILDREN'S HOSPITAL
Sitecore Upgrade Boosts Performance While Preparing ACH for Easier Future Upgrades
Arkansas Children’s Hospital (ACH) is a pediatric hospital with a Level I trauma center that treats infants, children, teens, and young adults. It also serves as a teaching hospital for the University of Arkansas for Medical Science’s Department of Pediatrics.
- Services
- Sitecore Upgrade
- Technologies
- Sitecore 10.3
- SearchStax
Oshyn’s proprietary Sitecore XP installation process dramatically reduces upgrade times for Sitecore XP Solutions.
The Challenge
Arkansas Children’s Hospital (ACH) wanted to improve its website to boost user engagement, performance, and accessibility. To achieve these goals, the site navigation needed to be redesigned to optimize performance and enhance user experience.
Unfortunately, they were running on an outdated Sitecore XP 9.2 solution, so they needed to upgrade to Sitecore 10.3. Additionally, to improve the search experience for customers, they needed to replace the current on-premises version of Solr with a modern cloud version of SearchStax. To help them solve these issues, they contacted Oshyn for help with the upgrade and search implementation.
The Solution
ACH selected Oshyn to perform the upgrade due to its well-documented track record of successful upgrades. Oshyn upgraded ACH to Sitecore 10.3 using proprietary tools to speed up the process and make future upgrades more straightforward.
The upgrade included optimizing website images for mobile devices and ensuring the Sitecore caching system was operating correctly to maximize website performance. SearchStax was also implemented to replace the on-premises Solr, modernizing and enhancing the customer search experience.
Additionally, Oshyn migrated Sitecore Analytics data (xDB) from Sitecore 9 to Sitecore 10. This ensured that all historical insights were maintained so ACH would not lose any personalized content and would continue to meet critical compliance requirements.
The Outcome
Following the successful upgrade to Sitecore 10.3, the ACH website saw a massive performance boost. Home page loading times decreased by 54% (from 1,551 to 711 msec).
"We are impressed with the website's performance after the upgrade. Thanks for your partnership and hard work!"
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