Multiquip: OpenText Web Solutions

The Challenge

Multiquip, located in Carson, California, is one of the largest, most diversified manufactures and suppliers of world-class, quality products and solutions for: construction, industrial, telecom, government, non-commercial, aerospace, municipalities/federal, entertainment, and oil and gas exploration markets.

Multiquip found that their current version of OpenText Web Solutions was outdated and needed to be updated. Multiquip was not using all the aspects of their OpenText Web Solutions, Management Server and Delivery Server to their full capabilities and had never implemented their purchased Content Server (Livelink). They lacked the time and experience to put all the pieces together to create a fully dynamic, functional and efficient CMS and delivery platform; for this, they turned to Oshyn. They knew Oshyn could handle the complexity of upgrading and tying together OpenText Management Server, Delivery Server, and Content Server.

The Solution

Oshyn knew that the first thing to do for Multiquip was to update their current version of OpenText Web Solutions (RedDot) from Version 7.5 to Version 10. Oshyn installed Management Server 10, Delivery Server 10 and Content Server (Livelink) 10 for Multiquip. OpenText Web Solutions Version 10 improves usability for the user, allows more agile and innovative content creation, leverages Enterprise 2.0 features and gives organizations more control over the content creation processes. With a widget-driven homepage similar to iGoogle that is easily customizable, site administrators have a new way to work with Task and Searches that is faster and more intuitive.  Multiquip hoped to take advantage of all these features.

Along with the software installations, Oshyn migrated all of Multiquip’s web content from Management Server their old servers to the new ones as well as moving all PDF assets from Management Server Asset Manager to Content Server. Content Server allows Multiquip to more easily manage their PDF documents and embed them in their website in a dynamic, low maintenance fashion. Lastly, Oshyn implemented site search using OpenText Common Search and Delivery Server to search PDFs and all web pages on the Multiquip website.

The Results



Oshyn stepped up to the challenge of completing such a complex project under significant time pressure. With the implementation of Content Server (LiveLink), Multiquip’s employees are now more efficient and accurate when uploading product and informational documents onto the site. Oshyn’s full upgrade of Multiquip’s site from OpenText Web Solutions Version 7.5 to Version 10 provides Multiquip with a site that is more stable, secure and easy to use.

About Multiquip

Multiquip is a diverse manufacturer and supplier of world class, quality industrial products and solutions. Multiquip’s comprehensive product portfolio encompasses light to medium construction equipment, power generators and lighting. Servicing customers worldwide, Multiquip distributes its products in more than 70 countries through thousands of authorized distribution partners.

The Technology

• OpenText Web Solutions CMS Version 10 including upgrades in Management Server and Delivery Server
• Content Server (Livelink) Version 10
• Windows 2008
• SQL Server 2008
• IIS7

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Want to talk to an Oshyn CMS expert? Call (888) 483-1770 x100 or email newbusiness@oshyn.com.