Last week I had a demo of Sitecore’s new Emal Campaign Manager “Sitecore ECM”. The Sitecore ECM offers the ability to deepen the understanding of those reading your emails. The greatest obstacle to improving the effectiveness of email marketing campaigns is in understanding what readers do beyond the “open rates” and URLs clicked. So marketers tend to rate the success of email campaigns based on increases or decreases in opens and URLs clicked. This is frustrating because email marketing can be a very effective way of reaching your prospects and current customers. Without much data available it is difficult to understand what is hindering or helping our email marketing success. There are so many factors to consider: subject line, design, CTAs, content… And the worst part of email marketing is that even if you manage to figure how to tweak the above – you don’t know what happens when the email opener clicks through to your website. Sure, you might be able to compare the effects on traffic on the day you sent your campaign and the days following. But that doesn’t necessarily tell you enough. And then there’s the joy of trying segment your email marketing database! More






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